GDF SUEZ Energy North America

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General Operative

at GDF SUEZ Energy North America

Posted: 9/15/2018
Job Status: Full Time
Job Reference #: ENG00017959
Categories: Other/General

Job Description

ENGIE are recruiting for a General Operative to be based in Kidderminster DY11 7AR. This is a permanent full time role working 37.5 hours per week. On offer is a competitive salary and benefits package.
The normal working pattern will be 2:00pm until 10:00pm. 
Reporting in to the Team Manager, you will provide a high quality level service according to contractual service level requirements. 
Main Responsibilities/Duties Include:
  • Correctly and efficiently recording information relating to specified mail items utilising a number of different valuable recording systems
  • Identifying suspected fraudulent items utilising technology provided and processing as per requirements for each unique business unit
  • Producing banking documentation as per each unique business unit
  • Identify items for repatriation as per each unique set of business unit rules
  • Preparation and secure despatch of manifests and originals as per each unique business unit requirements
  • Reconciliation of banking and manifest documentation
  • Achieve required quality and productivity for all tasks
  • Record all production statistics as required
  • Ensure mail trays are logged onto system at point of receipt and tray ID's generated
  • Check mail trays for exempt from opening items
  • Ensuring mail flows through to high speed opening, x-ray or scanning prep areas smoothly and efficiently as per the production plan.
  • Ensure envelopes are opened on the high speed equipment in rotation as per the plan and that all tray id's are updated on the system
  • Ensure all trays ready to be fully opened and sorted are assigned to the correct desk and operator
  • Effectively and efficiently sort the mail by utilising the technology on the sort desks
  • Ensure no cross contamination of envelopes occurs at any stage of the mail handling process
  • Accurately preparing mail into batches for scanning 
  • Ensure correct envelope and document separators are used where mail is being prepared for scanning
  • Ensure correct exempt lists are referred to for the Business Unit mail being handled
  • Utilise technology during sort process to record live production information
  • Ensure sort desk is cleared down prior to commencing opening of another sites mail within set time and that all polylopes are sealed prior to the mail leaving the desk 
  • Ensure valuables are secure during the sort process and identifiable at all times
  • Achieve required quality and productivity for all tasks


Qualifications or Required Experience:  
  • Flexible approach and ability to work as part of a team in a multi skilled mail processing centre environment
  • Demonstrating a flexible attitude by undertaking any ad hoc tasks considered reasonable by the Team Leader 
  • Ability to focus within a busy production environment and pay good attention to detail
  • PC literate with good knowledge of Microsoft Applications (Word, Excel, Access)
  • Previous experience of data entry with a typing speed equivalent to a minimum of 45-50 w.p.m.
  • Good numeracy skills
  • Good reading and writing skills
  • Abide by and promote good Health and Safety practices in the workplace
  • Highly motivated and capable of multi-tasking, coupled with a team player attitude
  • Able to work on own initiative and with minimum supervision, as and when required
  • Courteous, helpful and ‘can do' attitude
  • Ability to communicate well at all levels
  • Reasonable flexibility to meet business needs
For more information about ENGIE please visit:

For this role you must have evidence of right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

This job advert is supported by the ENGIE Resourcing Team. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.