BASSETT FURNITURE INDUSTRIES, INCORPORATED
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Warehouse Associate/Delivery Helper
Assists the Delivery Driver with ensuring quality and loading product for delivery. Delivering and installing product to the satisfaction of the customer in a timely manner with no damage to the merchandise. Responsible for completing in home deliveries, safety, vehicle maintenance, and inventory security. Within the warehouse, responsible for loading, unloading, organizing and inspection of new furniture and accessories, as well as rewrapping and relocating returned furniture.
Direct reporting to and supervision from the Warehouse Manager; takes direction and instruction from the Delivery Driver.
Inspecting merchandise to insure customer satisfaction before the loading process begins;
Loading vehicle to secure merchandise, prevent damage during transit and expedite the delivery process;
Securing the merchandise loaded on the truck as well as all company owned property in the truck;
Assisting the Delivery Driver with directions to the predetermined locations using Dispatch Track;
Delivering and setting up merchandise in customer’s home to the satisfaction of the customer;
Performing minor touch up in the customer’s home or in the warehouse;
Maintaining the cleanliness of the vehicle (cab/box, fold pads, hang ties) daily;
Assist Delivery Driver with the inspection of the truck equipment and supplies such as tires, lights, brakes, gas, diesel exhaust additive, oil, and water to insure safety and proper maintenance of the vehicle;
Assist with performing routine or simple maintenance on the vehicle as well as its tools and supplies;
Unloading, staging, and receiving new merchandise into inventory using a bar code scanner;
Opening and inspecting damaged cartons immediately to assess the damage
Picking furniture for delivery and customer pick ups by using a picking report;
Opening the picked product and placing it in the appropriate area for delivery;
Inspecting the merchandise for defects;
Performing minor touch up when needed;
Assisting with loading merchandise in customers vehicles for pick up;
Keeping the warehouse clean and free of all safety hazards;
Sweeping warehouse floors daily and throwing trash in appropriate areas;
Assuming the duties of the Delivery Driver (if authorized) or Delivery Helper if needed (if applicable to facility);
Assisting Visual Merchandiser with floor moves and resets;
Following safety guidelines and reports any unsafe happening or concern to warehouse manager immediately;
Performing other related duties or special projects as assigned.
High School diploma or GED equivalency certificate;
Valid Driver’s License and a maintained clear and safe driving record
Commitment to Bassett’s “Vision and Values” at all times
Safely drive a 24 foot delivery truck (if needed and authorized)
Navigate through the delivery area
Work in an organized and safety conscious manner
Work as a team with an enthusiastic attitude
Use a wireless tablet, or other Bassett System driven device
Effectively communicate with co-workers, management, and customers
Read, understand and write the English language
Lift and move products weighing up to 70 pounds without a lifting device
Lift and move products in excess of 70 pounds with an approved lifting device
Walk, stand, sit, use hands and fingers, handle or feel objects, use and/or control tools, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk and hear, see up close, in color, depth and distance vision as well as the ability to focus.
Bassett Furniture Industries is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category.